Can't find question? Email us iNFO@HIELIZABETHROSE.COM

How long will it take to get my order?

All orders are shipped by USPS priority mail or first-class mail, depending on the weight of the package. Processing time is 8-10 business days. Business days are Monday-Friday, excluding holidays. Processing time refers to the time it takes to complete your order & shipping time refers to the time in transit. 

I need my order faster! Can you do a rush order?

We do not take rush orders due to the nature of our small, family-owned operation. We take pride in the exceptional quality in our products and do not want to sacrifice that quality for speed.

Do you do custom designs?

We do not provide custom design services. We have so many designs available and hope you will find something that you love!

Can you print my logo on something?

No, we do not offer logo printing services.

How do I write my name? Do I need an apostrophe?

A basic rule is to NEVER use an apostrophe, except to show ownership or possession. For most names, add -s to the end. If the last name ends with: S X Z CH SH, add -es at the end.

Brown: The Browns

Finch: The Finches

Jones: The Joneses

Williams: The Williamses

Bush: The Bushes

Fox: The Foxes

Gomez: The Gomezes

I need help picking a font!

Will you send me a proof?

All fonts, colors, and monograms charts are provided in the product photos to help you visualize your order prior to ordering.

Can you color match?

Yes, please just provide the HEX code in the notes section.

I live local! Can I pick up my order?

All orders are shipped via USPS for your convenience. Orders over $35 ship free.